Shipping policy

SHIPPING POLICY – 

Every may'i order is packed with care before it begins its journey to you. 

Here's everything you need to know before your little box of moods arrives.

Order Processing

All orders are processed within 1–3 business days (excluding Sundays and public holidays).

Once your order has been packed and dispatched, you'll receive a confirmation email or SMS with your tracking details.

During launches, sales, or festive periods, processing may take a little longer. We truly appreciate your patience.

Shipping Time

Estimated delivery time is 5-7 days in India.

Delivery timelines may vary depending on your location and courier availability.

Shipping Charges

Shipping charges will be calculated and displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has been dispatched, you'll receive a tracking link via email or SMS so you can follow its journey to your doorstep.

Delays

While we always do our best to ensure timely delivery, unexpected delays due to weather conditions, courier issues, public holidays, or unforeseen circumstances may occasionally occur.

If your order seems delayed, please reach out to us at helloomay.i@gmail.com] and we'll be happy to help.

Incorrect Address

Please make sure your shipping address and contact details are entered correctly before placing your order.

We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.